Luxembourg

• Capital: Luxembourg-Ville
• Population: 494,000
• Language: Luxembourgish, French, German

• 12 cantons and 116 Municipalities
• National Civil Protection Authority in the Ministry of Interior, directs operations, manages funds, creates plans and organises public training
• National Civil Protection Authority develops links with relevant organizations in neighbouring countries
• legislation created relief units comprise of volunteers and professional fire fighters
• some volunteers are trained to deliver psychological support to primary and secondary victims and helpers
• there is an intervention plan for a major national incident foresees individuals being taken to centres and creation of helplines.

Luxenbourg Red Cross

• The Luxembourg Red Cross acts as auxiliary to the public authorities
• volunteer rescue services (search and rescue dog team, ambulance services), the blood transfusion centre, social and health services act upon request of ministries according to their area of activity 
• the blood transfusion centre is put on alert status through the national intervention plan for major incidents
• Luxembourg Red Cross social service, homecare service and local branches are the national first-line intervention network for heat wave emergencies
• Luxembourg Red Cross staff-member leads a psychological support team triggered by Ministry of Family Affairs to deliver assistance to secondary victims and helpers in major incidents
• the National Society, in partnership with the National Civil Protection Authority, organises country-wide first aid trainings (common pool of trainers).